The damaged area
We look closely at the break, worn claw, loose stone, split band, clasp or fitting that brought the jewellery in.
Jewellery repair in Hatton Garden, London
The right repair starts with the condition of the whole piece.
Broken chains, worn claws, loose stones, damaged clasps and split bands all need different treatment. Bring the jewellery to our Hatton Garden studio and we will assess the metal, setting, fittings and surrounding wear before explaining what repair appears appropriate.
Chains and claspsClaws and settingsRings and stone security
Condition before treatment
We inspect the damaged area and the wear around it, because the safest repair depends on both.
Scope and price explained
You receive a clear description of the proposed work and quotation before anything starts.
Direct studio guidance
Helen or David can answer questions about the piece, the repair and any related care.
Before a repair is agreed
Damage rarely sits in isolation.
A broken clasp may sit beside worn links. A loose stone may be caused by thinning claws. A split band can reveal an older solder joint. Looking beyond the obvious fault helps us avoid fixing one area while overlooking another.
The wear around it
A fault can be connected to thinning metal, tired links, movement in a setting or earlier work. Checking the surrounding structure helps us judge the repair more accurately.
The details you want preserved
Engraving, hallmarks, patina, proportions and older features may matter as much as the damaged part. Tell us what you do not want changed.
Jewellery repair services
Repairs are shaped by the fault, the material and the way the piece is worn.
From chain repair and clasp replacement to worn settings and ring damage, the work is assessed from the jewellery in front of us.
Ring repairs, claws and settings
Worn claws, movement around a stone, a split shank or a distorted ring can affect security as well as comfort. We assess the setting, metal and nearby wear before recommending work.
Chains, necklaces, bracelets and clasps
Broken links, weakened joins and unreliable clasps are common repairs. The fitting and the links around the damaged area are checked together so the solution is not limited to the visible break.
Loose or missing stones
If a stone moves or a claw looks worn, stop wearing the jewellery until it has been assessed. We can examine the setting and discuss tightening, rebuilding, replacement or resetting where appropriate.
Gold, platinum and selected silver
Repair methods vary with metal, construction, thickness and previous work. The recommendation is based on the individual piece rather than a standard treatment.
Antique, vintage and inherited jewellery
Older pieces can include softened details, earlier repairs and construction methods that deserve restraint. We consider what should be stabilised and what should remain part of the jewellery's character.
When repair is no longer the best route
Extensive wear or a design that no longer works for you may point towards restoration or remodelling. Existing stones and meaningful details can then be considered as part of a wider solution.
How jewellery repair works
Assessment first, then a repair plan you can understand.
You do not need to diagnose the fault yourself. The physical condition of the piece gives us the information needed to advise more reliably.
Show us the problem
Bring the jewellery and point out what you have noticed, when it changed and anything about the piece that should be preserved.
We assess the structure
The metal, stones, settings, links, fittings and signs of previous work are checked so the repair is considered in context.
You receive the recommendation
We explain the proposed work, quotation and expected timing. If more than one route is sensible, the differences are set out clearly.
Work begins after approval
Once you have agreed the repair, the piece can move into the work stage. Collection is arranged when it is ready.
Not sure whether it needs repair?
Start with a complimentary jewellery health check.
If a ring catches, a clasp feels unreliable or a stone seems different, we can check the visible condition and explain what deserves attention. The health check is a useful first stage when you are not yet sure what work, if any, is needed.
- Visible wear around stones, settings, clasps and joins
- Movement, catching, looseness or changes you have noticed in wear
- Whether repair, closer inspection or another form of care deserves consideration
Jewellery repair questions
Practical answers depend on the piece itself.
These are common starting points. For advice on a particular ring, chain, setting or clasp, seeing the jewellery gives us the clearest information.
How much does jewellery repair cost in London?
The cost depends on the metal, construction, stones, extent of the damage and work required. We provide a quotation after assessing the piece and before the repair begins.
How long will my jewellery repair take?
Timing varies with the repair, the condition of the jewellery and the work involved. Once the piece has been assessed, we can give you a more useful estimate.
Do I need an appointment for jewellery repair in Hatton Garden?
Appointments and walk ins are welcome. An appointment is useful when the piece is complex, you have several items to discuss or you would like dedicated time with Helen or David.
Can I bring jewellery that was bought somewhere else?
Yes. The jewellery does not need to have been purchased from HD Studio London. Its condition and construction are what determine whether a repair can be considered.
Can you repair inherited, antique or vintage jewellery?
Many older pieces can be assessed for repair. Construction, previous work, wear and the details you want preserved all need to be considered before the safest route is recommended.
Can you repair a broken chain or clasp?
Broken chains, worn links and unreliable clasps are common repair enquiries. We check the damaged part and the surrounding wear before advising on the work.
What should I do if a stone feels loose?
Stop wearing the piece until the setting has been checked. Continued wear can increase the risk of losing the stone or causing further damage.
Do you repair silver jewellery?
Selected silver jewellery can be assessed. Suitability depends on the construction, condition and nature of the repair required.
Can I send photos before I visit?
Yes. Clear photographs on WhatsApp can help us understand the enquiry, although some questions can only be answered after seeing the jewellery in person.
Can you resize my ring while it is being repaired?
Repair and resizing can often be considered together. The metal, setting, stones, existing wear and amount of size change all need to be assessed first.
Jewellery repair in Hatton Garden
Bring the piece to our Hatton Garden studio.
Seeing the jewellery in person allows us to inspect the damaged area and surrounding wear. Appointments give more time for complex pieces, and walk ins are welcome.
Studio address
Unit 3.4, 3rd Floor, Treasure House
19 to 21 Hatton Garden
London EC1N 8BA
Visiting
Monday to Friday
10.00 to 18.00
Appointments and walk ins welcome