Terms of service

Terms of Service for HD Studio London
Last Updated: June 26, 2026

OVERVIEW
Welcome to HD Studio London! The terms "we", "us" and "our" refer to HD Studio London. HD Studio London operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). HD Studio London is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully before accessing or using our website. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, county, or residential jurisdiction.

To use the Services, including accessing or browsing our online store or purchasing any of our jewelry, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. However, because precious metals and gemstones display differently depending on screen configurations, colors or product appearance may differ slightly from how they appear on your device.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person or geographic region on a case-by-case basis.

SECTION 3 - ORDERS AND CONTRACT FORMATION
When you place an order, you are making an offer to purchase. HD Studio London reserves the right to accept or decline your order for any reason at its discretion. Your order is only accepted, and a binding contract formed, when we send you a shipping confirmation email.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting. In the event that we make a change to or cancel an order before shipping, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange in accordance with our Refund Policy and your statutory rights under UK law. You represent and warrant that your purchases are for your own personal use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include shipping and handling charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You represent and warrant that you are duly authorized to use your payment method and that all charges incurred will be honored by your card provider.

SECTION 5 - SHIPPING AND DELIVERY
All delivery times provided are estimates only and are not strictly guaranteed. We are not liable for shipping and delivery delays caused by shipping carriers or events outside our reasonable control. Risk of loss and title for the products pass to you upon delivery of the items to the address you provided.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, designs, images, graphics, product photography, video, and audio, are owned by HD Studio London, its affiliates or licensors and are protected by United Kingdom and international copyright, trademark, and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any material from our store without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS AND OPTIONAL TOOLS
We may provide you with access to optional third-party tools (such as payment gateways) or links to third-party websites which we neither monitor nor have control over. You acknowledge that we provide access to such tools and links "as is" and "as available" without any warranties or endorsements. We shall have no liability whatsoever arising from or relating to your use of optional third-party systems.

SECTION 8 - RELATIONSHIP WITH SHOPIFY
HD Studio London is hosted on the Shopify e-commerce platform. However, any sales and purchases you make in our store are made directly with HD Studio London. Shopify is not responsible for any aspect of sales between you and HD Studio London. You hereby release Shopify from any claims or liabilities arising from or related to your purchases and transactions with us.

SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is handled strictly in accordance with our Privacy Policy. Because our store is hosted by Shopify, your data will be transmitted to and processed by Shopify in accordance with their system requirements to fulfill your order.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 11 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or UK regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or the rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; or (g) to use any automated means, including scraping, data crawling, or AI tools, to extract data from the site without express written permission.

SECTION 12 - LIMITATION OF LIABILITY
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be lawfully limited or excluded under English law, including your statutory rights as a consumer.

Subject to the above, HD Studio London shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, or loss of data arising from your use of the service or any products procured through the store.

SECTION 13 - GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and HD Studio London both agree that the courts of England and Wales shall have exclusive jurisdiction over any disputes arising under these Terms.

SECTION 14 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hdstudiolondon@gmail.com.

Our trading contact details are:

Trading Name: HD Studio London

Email: hdstudiolondon@gmail.com

Website: hdstudioldn.com

Phone Number: 07775 601010

Business Address: Unit 3.4, 3rd Floor, Treasure House, 19–21 Hatton Garden, London EC1N 8BA, United Kingdom

Company Registration Number: [Insert if your business is registered as a Ltd company at Companies House, otherwise delete this line]

VAT Number: [Insert if you are VAT registered, otherwise delete this line]