Jewellery repair
For broken chains, worn clasps, damaged settings, loose stones or other faults in rings, necklaces, bracelets, earrings. We assess the piece before recommending the repair.
Jewellery services in Hatton Garden, London
Jewellery Services in Hatton Garden, London
A clasp may have broken, a ring may no longer fit, an inherited piece may feel ready for a different life. Helen or David will listen to what the jewellery means to you, look closely at the piece, then guide you towards repair, restringing, resizing, polishing, remodelling or a new design.
Jewellery repairPearl & bead stringingRemodellingBespoke design
A personal assessment
Your jewellery, how you wear it, plus the reason you brought it in all help shape the conversation.
Clear options
We explain what appears practical, what may need closer inspection, plus which route seems most appropriate for the piece.
Your approval first
The proposed work, quotation, timing are discussed before anything moves forward.
Care that follows the piece
What you bring us is never only metal or stones.
It may be the ring you touch without thinking, the necklace someone fastened for you years ago or the bracelet that has travelled through your family. That history can change how a repair, resize or redesign should be discussed.
We want to understand how the jewellery has been worn, what has changed, which details matter most to you. Once we know that, the practical choices become much easier to explain.
Explore our jewellery services
Repair, restore, reshape or create, with the story of the jewellery still in view.
Each service asks different practical questions. Choose the page closest to what you need, or bring the piece to us if you are not sure where to begin.
Jewellery repair in Hatton Garden
Pearl & bead restringing
Helen works with pearl necklaces, bracelets, gemstone beads or broken strands, considering thread, knots, clasp, length, wear before discussing the most suitable restringing route.
Ring resizing
For rings that feel too tight, too loose or no longer sit comfortably. The metal, construction, stones, setting, previous work are considered before sizing is recommended.
Jewellery remodelling
Bring inherited, sentimental or unworn jewellery to Helen or David. We can explore what may be retained, reset or redesigned so the piece can feel wearable again.
Jewellery polishing & cleaning
For suitable jewellery that has lost some of its finish. We look at the metal, gemstones, settings, visible wear first, then explain what level of cleaning or polishing makes sense.
Bespoke jewellery design
Begin with an idea, an existing stone or jewellery you already own. Helen can help shape the design while keeping the purpose, person or story behind the new piece in view.
A more personal process
You do not need the technical answer before you visit.
Start with what you can see, what you remember, what you would like the jewellery to do for you now.
Start with what you have noticed
Show us the jewellery. Tell us what changed, what you noticed, what you hope may be possible.
Examine the piece itself
Helen or David looks at the visible condition, construction, settings, clasp, thread or fit, depending on the piece.
Compare the practical options
We explain the practical routes, any limitations we can see, plus what may need further assessment before a decision.
Choose what feels right
You choose how to proceed once the proposed work, quotation, timing have been explained clearly.
Complimentary jewellery health check
Useful when you can see a concern but cannot name the service.
If you can see a concern but cannot tell which service fits, a complimentary visual check can help narrow the possibilities before you make a decision.
- Visible wear, movement or damage
- Questions about repair, restringing or fit
- Restoration or redesign may deserve consideration
Questions about our jewellery services
You can begin before you have all the answers.
The jewellery itself usually tells us more than a photograph or description can.
Do I need to know which jewellery service to book?
No. Choose a general appointment or complimentary jewellery health check, then tell us what concerns you. After seeing the piece, we can guide you towards repair, restringing, resizing, polishing, remodelling or design.
Do you provide a quotation before work starts?
Yes. The jewellery usually needs to be assessed before the scope or price can be confirmed. We explain the proposed work, then agree the quotation with you before proceeding.
Can I visit without an appointment?
An appointment is recommended so Helen or David can give your jewellery dedicated time. If you hope to visit without one, call or WhatsApp first so we can check the studio diary.
Can I send photographs before I visit?
Yes. Photographs can help us understand the enquiry, particularly for repair or remodelling. A final recommendation or quotation may still require us to examine the jewellery in person.
What should I bring to the studio?
Bring the complete piece, any loose stones or small parts you have kept, plus related jewellery if it helps explain the repair, fit, restringing or remodelling question.
Visit HD Studio London
If you can, let us see the piece in person.
Seeing the jewellery with you gives us the best chance to notice details photographs can miss, then understand how you hope to wear the piece again.
Studio address
Unit 3.4, 3rd Floor, Treasure House
19 to 21 Hatton Garden
London EC1N 8BA
Visiting
Monday to Friday
Studio 10.00 to 18.00
Appointments 10.00 to 16.00