Jewellery repair
For broken chains, worn clasps, damaged settings, loose stones and other faults in rings, necklaces, bracelets and earrings.
Jewellery services in Hatton Garden, London
Whatever has happened to your jewellery, begin by showing us the piece.
A clasp may have broken, a ring may no longer fit or an inherited piece may feel ready for a different life. Helen and David listen to what it means to you, look carefully at what it needs and guide you towards repair, restringing, resizing, polishing, remodelling or a new design.
Jewellery repairPearl and bead stringingRemodelling and design
A personal assessment
The jewellery and the life around it are considered together.
Clear options
We explain what appears possible and which route is most appropriate for the piece.
Your approval first
The proposed work and quotation are agreed before we begin.
Care that follows the piece
What you bring us is never only metal and stones.
It may be the ring you touch without thinking, the necklace someone fastened for you years ago or the bracelet that has travelled through your family. That history changes the way a repair, resize or redesign should be discussed.
We want to understand how the jewellery has been worn, what has changed and which details you would most like to protect. Once we know that, the technical choices become much easier to explain.
Explore our jewellery services
Repair, restore, reshape or create, with the history of your jewellery still in view.
Each service asks different technical questions. The pages below explain what we look for and what may be possible for your piece.
Explore jewellery repair
Pearl and bead restringing
Helen restrings pearl necklaces, bracelets, gemstone beads and broken strands, with knotting, clasp assessment and redesign where suitable.
Ring resizing
Make a ring larger or smaller after its fit, metal, construction, stones and previous work have been carefully assessed.
Jewellery remodelling
Turn inherited, gifted or unworn jewellery into something you can wear now while carrying forward the parts that still matter.
Jewellery polishing and cleaning
Refresh the finish of suitable jewellery after the metal, gemstones, settings and visible wear have been checked.
Bespoke jewellery design
Work with Helen to develop a piece from your idea, or combine design guidance with stones and jewellery you already own.
A more personal process
You do not need the technical answer before you visit.
Start with what you can see, what you remember and what you would like the jewellery to do for you now.
Start with what you have noticed
Show us the jewellery and describe the change, damage or result you are hoping for.
Examine the piece itself
Helen or David looks at its visible condition, construction and the details that may shape what is possible.
Compare the practical options
We set out what can be done, what may not be advisable and the likely route from here.
Choose what feels right
You decide whether to proceed once the work, quotation and any practical limitations have been explained.
Complimentary jewellery health check
Useful when you can see a concern but cannot name the service.
If you are unsure whether the issue is repair, fit, finish or something else, a complimentary visual check can help narrow it down before you make any decision.
- Visible wear, movement or damage
- Questions about repair, restringing or fit
- Whether restoration or redesign deserves consideration
Questions about our jewellery services
You can begin before you have all the answers.
The jewellery itself usually tells us more than a photograph or description can.
Do I need to know which jewellery service to book?
No. Choose a general appointment or complimentary jewellery health check and tell us what concerns you. We can guide you towards repair, restringing, resizing, polishing, remodelling or design after seeing the piece.
Do you provide a quotation before work starts?
Yes. The jewellery usually needs to be assessed before the scope and price can be confirmed. We explain the proposed work and agree the quotation with you before proceeding.
Can I visit without an appointment?
Walk ins are welcome subject to studio availability, but an appointment is recommended so Helen or David can give your jewellery and questions dedicated time.
Can I send photographs before I visit?
Yes. Photographs can help us understand the enquiry, particularly for repair or remodelling. A final recommendation or quotation may still require the jewellery itself to be examined.
Do you work with clients outside London?
Please contact us before sending any jewellery. We can discuss whether sending the piece to us from within the UK is appropriate and what arrangement would be suitable for that particular item.
Visit HD Studio London
If you can, let us see the piece in person.
Seeing the jewellery together with you gives us the best chance to notice the details that photographs can miss and to understand how you want to wear it.
Studio address
Unit 3.4, 3rd Floor, Treasure House
19 to 21 Hatton Garden
London EC1N 8BA
Visiting
Monday to Friday
10.00 to 18.00
Appointments recommended